we want you to be satisfied with your purchase. If for any reason you are not happy with your musical instrument, we offer the following refund and returns policy.

Returns Eligibility

• Items must be returned within 30 days of delivery.
• The musical instrument must be unused, in its original packaging, and in the same condition that you received it.
• Proof of purchase, such as a receipt or order confirmation, is required.

Non-Returnable Items

• Custom-made or personalized instruments.
• Instruments that have been modified or altered.
• Clearance or final sale items.

Return Process

To initiate a return, please contact our customer support team at [Insert Email] or [Insert Phone Number]. Once your return is approved, we will provide you with the return instructions.

Refunds

Once we receive and inspect your returned instrument, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed within 7 business days and credited to your original method of payment.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.